2 jobs found in va

GovCIO is seeking a motivated, career and customer-oriented Operations Support Center Lead to join our team in Annapolis Junction, MD .   Responsibilities include, but are not limited to: The Operations Support Center (OSC) Lead oversees activities related to IT Service Desk Support and systems monitoring. Manually uploading and processing higher level critical data files directly related to the ability of the organization to provide vetting services to TSA customer organizations Creation, analysis, escalation and transmission of critical reports providing time sensitive updates to TSA customer organizations on potential terrorist activity Coordinate the escalation and conduct bridge/conference calls for complicated maintenance activities and multi-system/service outages Provide advanced technical support on mission critical systems during maintenance activities and outages, including decision to implement failover functions when needed Proactive...

Company Overview GovCIO is a team of transformers—people who are passionate about transforming government I.T. We believe in making a difference by developing digital strategies and delivering the technology-related innovation that improves governmental operations each day.   GovCIO is seeking a motivated, career and customer-oriented Stamp Lead Infrastructure Engineer. This position is located in Annapolis Junction, MD or Colorado Springs, CO.   STAMP Lead Infrastructure Engineer Support the customer with management of its on-premise IaaS.  Install, update and monitor tenants, Oversee customer service functions and staff on a daily basis to ensure that excellent customer service is provided to customers and stakeholders. Interact with different levels of external and internal customers. Manage assigned team facilitating training, quality assurance, and dispute resolution by providing ongoing supervision and by developing their leadership skills...