2 jobs found in colorado

Overview: GovCIO is currently hiring for a Stamp Lead Infrastructure Engineer. This position will be located in Fairfax, VA. Responsibilities: Support the customer with management of its on-premise IaaS.  Install, update and monitor tenants, Oversee customer service functions and staff on a daily basis to ensure that excellent customer service is provided to customers and stakeholders. Interact with different levels of external and internal customers. Manage assigned team facilitating training, quality assurance, and dispute resolution by providing ongoing supervision and by developing their leadership skills to meet business needs. Receive call volume forecast and determine how to use resources to meet key performance metrics and manage overall call center scheduling and determine/adjust resources to successfully meet contract requirements. Generate daily, weekly, monthly, quarterly, and yearly reports based upon management requests. Plays an active role in...

Job Description Summary: Maximus is seeking an IBM Admin to provide expertise to a federal client in support of their mission critical systems in defense of our Homeland. We are seeking an IBM Administrator to provide expertise in managing and optimizing IBM-based systems and technologies for a federal client's critical operations. As a key member of our team, the IBM Administrator will play a pivotal role in ensuring the reliability, performance, and security of mission-critical IBM solutions. Specific Responsibilities: • Lead the administration and maintenance of IBM systems and technologies. • Collaborate with cross-functional teams to design, implement, and optimize IBM-based solutions to meet business and technical requirements. • Monitor and analyze system performance metrics, identifying and resolving issues to ensure optimal system operation. • Perform regular system updates, patches, and upgrades to maintain security and compliance with industry standards. • Manage...