IT Business Analyst Finance & Accounting (Dynamics 365)

  • Springs Window Fashions
  • McFarland, WI, United States
  • Oct 09, 2021
Full time Information Technology

Job Description

IT Business Analyst – Finance & Accounting (Dynamics 365)


Springs Window Fashions has been part of the window treatments industry since 1939. Headquartered in Middleton WI, we have over 8,000 associates and 18 locations worldwide. Our products are available in nearly every major retailer, in thousands of designer showrooms and showcased in large commercial buildings. Our company is privately owned with products marketed across a broad portfolio of brands including Bali, Graber, SunSetter and Mecho. We pride ourselves as “The Best Experience Company”, striving to provide the best experience for our consumers, channel partners, and associates.  


Job Summary:


This position will serve as the primary IT support of the Dynamics Finance and Operations (D365 F&O) platform. This role will oversee the administration, maintenance, field support, customization and configuration of the environment during our implementation and post go live support. S/he will partner with internal teams to assess system requests, assist with system trainings as needed and recommend solutions to enhance operational efficiency Work with business users to collect and document requirements and use the requirements to design, configure and test projects related to ERP business applications to ensure an optimal solution. Throughout the process, the IT Business Analyst will troubleshoot issues, meet with business users regularly to verify solutions, and train users on results. 


Job Duties and Expectations:

  • Provide support for Dynamics 365 application front end users and IT related back end support
  • Act as liaison between finance/accounting business and IT to support business needs via technical solutions
  • Perform business analyst work, document business requirements, and develop functional and technical specifications/designs
  • Write functional business requirements for development
  • Perform unit and integration testing for configuration and end to end business processes
  • Work with business partners throughout the process to ensure solutions meet business requirements
  • Troubleshoot and resolve issues in a timely manner
  • Analyze, track and remediate root causes of defects
  • Ongoing responsibility of production support in the ERP functional modules assigned
  • Perform design, configuration and testing of assigned core ERP modules
  • Participate in the design of any integration related to assigned functional modules
  • Create and run reports using report writer and report painter


Integrates quality at the source thinking and activities in daily, individual, team and project work

  • Utilizes quality/process tools and methodology in daily individual work
  • Utilizes quality/process tools and methodology on teams
  • Defines and documents individual processes within sphere of control
  • Ensures that others are trained as back-ups on (processes) within the area/department
  • Improves processes within sphere of control
  • Identifies waste and rework and enacts plan to improve/solve
  • Checks satisfaction of internal customers through use of quality tools and customer/supplier metrics

Education and Experience

  • Bachelor's degree in Information Technology or related business field required
  • Minimum 4 years of Business Analysis experience
    • Experience preferred in IT Business Analyst position supporting finance/accounting areas within a manufacturing organization
    • Experience preferred in Dynamics 365 Finance and Operations/ D365 AX 2012

Knowledge, Skills, and Abilities

  • Experience with D365 F&O functionality and standard processes within the system
    • Experience preferred with BYOD, Microsoft LCS, SQL and D365 Data Management
    • Finance/Accounting business knowledge and process design skills
  • Strong knowledge and experience with functional business requirements to define scope and system boundaries, recommend alternative methods to achieve complex system requirements and estimate resource implications of requirements at a high level
    • Ability to translate functional business requirements into process and technical specifications
  • Ability to analyze problems and provide clear recommendations
  • Strong organizational skills
  • Experience in Agile methodology with SCRUM process
  • Excellent communication skills, written and verbal
  • Solid interpersonal skills
  • Must be able to work independently as well as a team player and can manage own workload
  • Able to multi-task and work under tight deadlines
  • Must be an effective problem solver
  • Up to 5% travel may be required


  • Uses Agile project plan and project schedule methodology
  • Clearly defines and utilizes processes in daily work
  • Knows SFW team structure, roles and responsibilities
  • Integrates process methodology into daily work; MPI, QAT, 5S, 6D, Q@S etc
  • Looks for innovative ways to streamline work processes across the division and involves stakeholders
  • Identifies gaps using tools such as Baldridge criteria, WI Forward Award criteria, GPTW, IDP etc
  • Establishes forums to share best practices
  • Uses dept and company scorecard and other metrics
  • Measures own work to plan and reports out at a micro and macro level

Behavioral Competencies:

Ensures Accountability

    • Holding self and others accountable to meet commitments

Drive Engagement

    • Creating a climate where people are motivated to do their best to help the organization achieve its objectives

Instill Trust

    • Gaining the confidence and trust of others through honesty, integrity, and authenticity


Drive Results

    • Consistently achieving results, even under tough circumstances

Consumer/Customer Focus

    • Building strong customer relationships and delivering on customer-centric solutions

Critical Thinking

    • Making Sense of complex, high quantity, and sometimes contradictory information to effectively solve problems

Being Resilient

    • Rebounding from setbacks and adversity when facing difficult situations

Optimize Work Processes

    • Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement